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Cookie, Notification and Tracking Technologies Policy

Last updated: June 19, 2026

1. Introduction

This Cookie, Notification and Tracking Technologies Policy ("Policy") explains how H2O ("H2O", "we", "us") uses cookies, local storage, push notifications, location data, and similar technologies when you access or use the H2O website, application, Progressive Web App (PWA), and related services.

By continuing to use H2O, you agree to the use of the technologies described in this Policy to the extent permitted by applicable law.

2. What Are Cookies?

Cookies are small data files stored on your browser or device when you access H2O.

Cookies help:

  • Maintain login status.
  • Remember personal preferences.
  • Improve system performance.
  • Protect your account.
  • Detect unusual behavior.
  • Personalize your experience.

Cookies do not allow H2O to unlawfully access your device or personal data beyond what your browser permits.

3. Types of Cookies Used by H2O

3.1 Essential Cookies

These cookies are required for the platform to function properly.

  • Login authentication.
  • Session maintenance.
  • Account security.
  • Cross-site request forgery (CSRF) protection.
  • Remembering login session state.
  • Access control management.

If you disable these cookies, some H2O features may not work correctly.

3.2 Experience Preference Cookies

Used to remember:

  • Display language.
  • Light or dark theme.
  • Search filters.
  • Profile preferences.
  • Other personal settings.

These cookies improve user experience but are not required for the platform to operate.

3.3 Analytics and Statistics Cookies

Used to:

  • Understand how users use H2O.
  • Measure system performance.
  • Analyze technical errors.
  • Improve interface and features.
  • Optimize user experience.

Analytics data is typically aggregated and is not intended to directly identify a specific individual.

3.4 Security Cookies

Used to:

  • Detect spam.
  • Detect bots.
  • Detect fraud.
  • Detect unusual logins.
  • Prevent system abuse.
  • Protect the H2O community.

4. Local Storage, Session Storage, and IndexedDB

In addition to cookies, H2O may use local storage technologies on your browser or device.

Local Storage

May be used to store:

  • Account settings.
  • Interface preferences.
  • Application state.
  • Data that supports user experience.

Session Storage

May be used to store:

  • The current session.
  • Temporary data.
  • Form state.

IndexedDB

May be used in web applications or PWAs to:

  • Store offline data.
  • Speed up data access.
  • Synchronize content.
  • Improve system performance.

5. Progressive Web App (PWA)

If you install H2O as a PWA, the system may use:

  • Service Workers.
  • Cache Storage.
  • IndexedDB.
  • Other local storage technologies.

for the following purposes:

  • Faster page loading.
  • Improved stability.
  • Offline operation in some cases.
  • Data synchronization when a network connection is available.

This data is used only to support application operation.

6. Push Notifications

6.1 Purpose of Use

H2O may send push notifications when you allow notifications from your browser or device.

Notifications may include:

  • New messages.
  • New likes.
  • New matches.
  • New comments.
  • System notifications.
  • Security notifications.
  • Account verification notifications.
  • Community event notifications.
  • New feature notifications.
  • Promotional or offer notifications.

6.2 Your Controls

You may:

  • Accept notifications.
  • Decline notifications.
  • Revoke notification permission.

through:

  • Browser settings.
  • Device settings.
  • H2O account settings.

6.3 No Guarantee of Delivery

Sending and receiving notifications depends on:

  • Browser.
  • Device.
  • Operating system.
  • Notification service provider.
  • Internet connection.

H2O does not guarantee that every notification will be sent or received successfully.

7. Location Data

7.1 Location Data Collection

H2O may request location access to:

  • Display distance between users.
  • Suggest suitable profiles in your area.
  • Support local search features.
  • Personalize your experience.
  • Improve match quality.

7.2 Types of Location Data

Depending on the permission you grant, H2O may collect:

  • Country.
  • Province or city.
  • Approximate geographic area.
  • GPS coordinates.
  • Location data from your device.

7.3 Your Choices

You may:

  • Decline to grant location permission.
  • Revoke location permission at any time.

Some search or recommendation features may be limited if location permission is disabled.

8. Anti-Fraud and Security Technologies

To protect the community and the system, H2O may use technical signals to detect:

  • Fake accounts.
  • Spam.
  • Automated bots.
  • Fraudulent behavior.
  • Platform abuse.
  • Activities that may affect system safety.

Signals may include:

  • IP address.
  • Device type.
  • Browser.
  • Operating system.
  • Activity logs.
  • Access time.
  • Browser fingerprinting.
  • Network connection information.

This information is used for security, fraud prevention, and system operation.

9. Browser Fingerprinting

H2O may use technical signals from your browser and device to:

  • Identify unusual activity.
  • Prevent spam.
  • Prevent bulk account creation.
  • Protect the system from abusive behavior.

Browser fingerprinting is not used to track users across websites outside H2O.

10. Third-Party Services

H2O may use third-party services to support:

  • Data storage.
  • Email delivery.
  • Notification delivery.
  • Performance analytics.
  • System security.
  • Fraud prevention.

Service providers may process data only to the extent necessary to provide services to H2O.

11. Managing Cookies and Tracking Technologies

You may:

  • Delete cookies.
  • Block cookies.
  • Limit cookies.
  • Disable Local Storage.
  • Revoke notification permission.
  • Revoke location permission.

through your browser or device settings.

Disabling some technologies may cause certain H2O features to work incorrectly or be limited.

12. Data Retention

Information collected through cookies and related technologies may be retained for as long as necessary to:

  • Provide services.
  • Protect the system.
  • Comply with legal obligations.
  • Resolve disputes.
  • Detect fraud.

Retention periods may vary depending on the data type and processing purpose.

13. User Rights

Users have the right to:

  • Know about the use of cookies and tracking technologies.
  • Decline non-essential permissions.
  • Revoke permissions previously granted.
  • Request privacy-related support under H2O's Privacy Policy.

14. Policy Changes

H2O may update this Cookie, Notification and Tracking Technologies Policy at any time to reflect:

  • Technological changes.
  • Product changes.
  • Legal changes.
  • System operational needs.

Material changes will be communicated via the website, application, or H2O's official channels.

15. Contact

If you have questions about this Cookie, Notification and Tracking Technologies Policy, please contact:

Privacy email: [email protected]

Support email: [email protected]

Legal email: [email protected]

Website: henhoonline.net

H2O is committed to using cookies, push notifications, and tracking technologies transparently, reasonably, and safely in a manner consistent with user privacy, while protecting platform stability and security.

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