Safety & Anti-Scam Policy

H2O is committed to building a safe, transparent, and trustworthy environment for online connection, friendship, and dating.

This Safety & Anti-Scam Policy is established to:

• Protect users.
• Prevent fraud.
• Prevent financial scams.
• Reduce risks from fake accounts.
• Strengthen safety for the H2O community.

This Policy applies to all users, content, and activities on the H2O platform.

Although H2O implements many protective measures, users remain responsible for their own decisions and interactions.

Users should:

• Exercise caution when connecting with strangers.
• Verify information before trusting others.
• Not share sensitive financial information.
• Not transfer money to people they have just met.
• Report suspicious behavior as soon as it is detected.

H2O cannot guarantee the identity or good faith of every user on the platform.

H2O strictly prohibits:

• Impersonating others.
• Using another person's images without permission.
• Using celebrity photos.
• Using deepfakes to create profiles.
• Creating fake profiles to deceive the community.
• Creating multiple accounts to manipulate the system.

H2O may:

• Require account verification.
• Restrict features.
• Remove content.
• Temporarily or permanently suspend accounts.

H2O strictly prohibits:

• Building romantic relationships for the purpose of stealing assets.
• Exploiting affection to request money transfers.
• Exploiting trust to solicit financial support.
• Luring users into investment schemes.
• Luring users to transfer money to third parties.

Accounts showing signs of romance scams may be actioned immediately without prior warning.

Users may not use H2O to:

• Solicit investments.
• Raise capital.
• Solicit contributions.
• Offer loans.
• Engage in peer-to-peer lending.
• Promote illegal securities investments.
• Promote speculative cryptocurrency investments.
• Operate multi-level marketing.
• Promote betting or gambling.

Any content showing signs of financial fraud may be removed immediately.

H2O strictly prohibits:

• Luring users into cryptocurrency investments.
• Inviting users to join unverified trading platforms.
• Sharing suspicious investment links.
• Promising guaranteed returns.
• Soliciting transfers of digital assets.

H2O may permanently ban accounts involved in these activities.

Sextortion is the act of threatening to distribute sensitive images or videos in order to:

• Extort money.
• Coerce relationships.
• Coerce unwanted acts.

H2O applies a zero-tolerance policy to these behaviors.

Related accounts may be:

• Permanently banned.
• Reported to competent authorities.
• Subject to evidence retention for investigation.

H2O strictly prohibits:

• Deepfakes used for impersonation.
• Deepfakes used for fraud.
• Defamatory deepfakes.
• Deepfakes that violate privacy.
• Pornographic deepfakes.

H2O may use deepfake detection technology to protect the community.

Users must not request or unlawfully collect:

• Passwords.
• OTP codes.
• Banking information.
• Payment card information.
• Authentication codes.
• Sensitive identity information.

Users should not share the above information with anyone through H2O.

H2O recommends:

• Meeting for the first time in a public place.
• Informing family or friends.
• Arranging your own transportation.
• Limiting sharing of home addresses.
• Avoiding substances that impair judgment.

Users are solely responsible for their in-person meeting decisions.

H2O strictly prohibits:

• Exploiting elderly users.
• Exploiting users with disabilities.
• Exploiting users in financial hardship.
• Exploiting users in special circumstances.

Exploiting or manipulating vulnerable user groups may result in permanent account bans.

H2O may use:

• Artificial intelligence (AI).
• Machine learning systems.
• Behavioral analysis.
• Anti-spam systems.
• Anomaly detection technology.

to detect:

• Fake accounts.
• Fraudulent behavior.
• Spam.
• Fraud.
• Potentially harmful activities.

Users are encouraged to report:

• Fake profiles.
• Requests for money transfers.
• Fraudulent behavior.
• Harassment.
• Threats.
• Deepfake content.
• Extortion content.

Reports may be submitted through:

• The Report button on the platform.
• The support center.
• The violation report email.

Depending on the severity of the violation, H2O may:

• Issue warnings.
• Restrict features.
• Reduce visibility.
• Temporarily suspend accounts.
• Permanently ban accounts.
• Remove content.
• Revoke verification status.
• Revoke Premium or VIP benefits.

In serious cases, H2O may cooperate with competent authorities as required by law.

H2O provides a platform for users to connect with each other but is not a party to relationships, transactions, or agreements between users.

H2O does not guarantee:

• The real identity of every user.
• The absolute accuracy of every profile.
• The good faith or intentions of every member.

Users must evaluate risks and take responsibility for their own decisions.

To protect the community and platform safety, H2O has final authority over:

• Determining fraudulent behavior.
• Account enforcement.
• Content enforcement.
• Applying additional protective measures.